+44 (0) 1726 843 485
+44 (0) 1726 843 485
  • Bandings explained…

Bandings explained…

Every year we closely examine each of our holiday homes, considering points such as make and model, closeness to the beach, sea views, fixtures and fittings and age of the holiday home. We then sit down to carefully consider which banding the holiday home should be in for the following year. The bandings are Bronze, Bronze Plus, Silver, Silver Plus, Gold, Gold Plus, Platinum, Diamond and Flagship Homes. You can view the Holiday Locations on our Holiday Park Map

If you would like to know more about any of our holiday homes, please call us on 01726 843 485 and we’ll be happy to help.

Two bedroom holiday homes all have one double and one twin bedroom and a minimum of one wc/shower room. Three bedroom homes all have one double and two twin rooms, plus wc/ shower room. Some models also have an additional WC. All homes also have a pull-out bed settee acting as a good-sized double bed in the living room, and digital TV and DVD Player as standard. Although you can have more than one car (at an extra cost), we cannot always guarantee that a second parking space will be located directly outside of your holiday home, however, will do our best to find a solution for this, if required.

To find out what is included in your holiday home, and what you will need to bring with you, take a look at our inventory list

To give you complete control of your holiday, our booking system allows you, at no extra charge, to choose the holiday home or touring pitch you prefer (subject only to availability). 

Optional Extras: Paid WiFi is available in your Holiday Home (Free WiFi is available in The Seahorse and Hubbox).

Further information

Choose a modern, clean and comfortably furnished home away from home. Take a look at our range of price bands and find the ideal home for your ideal holiday.

To give you complete control of your holiday, our booking system allows you, at no extra charge, to choose the holiday home or touring pitch you prefer (subject only to availability). Visit www.pentewan.co.uk to book online or ring our Reservations Team direct – be sure to have your site map handy so that you can pick the accommodation that suits you best.

LOCATION AND TYPE The tariff tables, used in conjunction with the site map, show the location of the different types of holiday home on the park. Two bedroom holiday homes all have one double and one twin bedroom and a minimum of one wc/shower room. Three bedroom homes all have one double and two twin rooms, plus wc/shower room. Some models also have an additional WC. All homes also have a pull-out bed settee acting as a good-sized double bed in the living room, and digital TV and DVD Player as standard.

LINEN Pillows, pillowcases, duvets, duvet covers and one sheet per bed are included. Fresh linen is supplied weekly. Cot bedding is not supplied for infants. Towels, bath mats and tea towels are not supplied.

DAMAGE DEPOSIT For customers paying by credit or debit card, no damage deposit is required. However, the Company reserves the right to charge the customer within 72 hours of departure for any damaged or missing items and to debit the card accordingly. If deemed necessary, a minimum £40 cleaning charge (£150 for damage caused by smoking) may also be levied. Customers paying by cash or cheque will be required to provide authorisation by a credit or debit card against the above prior to occupancy of your holiday home. Failure to pay will result in legal action. Waterproof mattress protectors are available on request.

PETS With the exception of registered guide/ assistance dogs, we regret that no pets of any sort are allowed in self-catering accommodation. TENTS Tents may not be pitched adjacent to holiday homes. If tents are required, a separate booking must be made for a regular tent pitch.

HOLIDAY HOME EXTRAS  Cancellation scheme (compulsory): £14.95 per week (see notes on back page) - Booking fee: £8.95 - VAT: Tariffs shown include VAT at prevailing rates. - Electricity/gas: included - Linen: included - Extra persons: Tariff rates are shown based on occupation by four persons in two bedroom homes and six persons in three bedroom homes and The Retreat. Additional persons will be charged at £6.50 per person per night. - Travel cots and high chairs: May be hired at £3.50 per night – but not cot bedding. Please advise us of your requirements when booking.

CARS Car parking is generally provided directly adjacent to each holiday home. The Tariff allows for one vehicle free of charge in all 2 and 3 bed holiday homes. All extra cars are charged at £4.00 per night. We cannot always guarantee that a second parking space for a second vehicle will be located directly outside of your holiday home, however, will do our best to find a solution for this, if required. 

BOATS / Personal Watercraft (PWC) Boats / PWC will be charged at £3.50 per night. Boats on twin axle trailers will be charged at the nightly rate plus 50%. We regularly check pitches and passes and undeclared cars, persons or boats/PWC will be subject to an additional penalty charge of 50%. 

RAMPS (AND WHEELCHAIRS £3.30 per night) A limited number can be provided on request, but must be booked in advance. Please check the suitability of the ramps with our staff at time of booking.

CREDIT CARD PAYMENTS Please note that for card payments your debit/credit card will be debited for the balance of your holiday 42 days prior to your arrival.

ARRIVAL AND DEPARTURE Guests are welcome to check-in from 3pm on the day of arrival. During peak dates, we regret that we are unable to offer early check-ins as it can cause delays in the overall cleaning process. Holiday homes must be vacated by 10am on day of departure.

2019 Holiday Home Weekly Tariff 
Open 29 March - 2 November
Short Break Tariff
From 13 - 20 April, 25 May - 1 June and 20 July - 31 August, Holiday Home bookings must be for multiples of one week, Saturday to Saturday. At all other times, short breaks are welcomed. All our short breaks are subject to a minimum of 2 nights. The short break tariff is inclusive of booking fees, a cancellation scheme is available as an optional extra.

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